FAQ

  • What does Meadowprun sell?

Meadowprun is an online jewelry boutique offering timeless rings, earrings, necklaces, bracelets, and gift-worthy pieces designed for everyday elegance and meaningful moments.

  • Do you have a physical store?

No. Meadowprun operates exclusively online, which allows us to offer a simple shopping experience and serve customers directly through meadowprun.com.

  • Is Meadowprun jewelry suitable for everyday wear?

Our pieces are selected with everyday styling in mind. They are designed to feel elegant, wearable, and easy to pair with daily outfits, special occasions, and thoughtful gifts. To help maintain the beauty of your jewelry, we recommend keeping it away from harsh chemicals, heavy moisture, and rough surfaces when possible.

  • Does your jewelry make a good gift?

Yes. Many of our pieces are chosen for birthdays, anniversaries, holidays, travel, self-gifting, and meaningful personal moments. We focus on styles that feel timeless, polished, and easy to wear.

  • How long does order processing take?

Orders are generally processed within 1–5 business days after payment has been successfully received. Processing times may be slightly longer during holidays, promotions, or high-volume periods.

  • How long does shipping take?

Estimated delivery time is usually 10–20 business days after shipment, depending on the destination, customs clearance, local carrier service, and other external factors.

  • What are your shipping rates?

Our current shipping rates are:

Standard Shipping: $5.99 for orders from $0.00 to $49.00
Free Shipping: Free on orders of $49.00 and above
Expedited Shipping: $8.99

Shipping options and rates may be shown again at checkout before payment is completed.

  • How can I track my order?

If tracking is available for your shipment, tracking information will be sent after your order has been processed and dispatched. Please allow some time for the tracking details to update after the carrier receives the package.

  • Can I cancel or modify my order?

If your order has not yet been processed or shipped, we may be able to assist with a cancellation or change. Once an order has entered processing or has been dispatched, modifications may no longer be possible. Please contact us as soon as possible at service@meadowprun.com.

  • What should I do if I receive a damaged or incorrect item?

Please contact us within 7 days of delivery at service@meadowprun.com. Include your order number, a description of the issue, and clear photos of the item and packaging so our support team can review the situation.

  • Do you accept returns?

Yes. We accept returns in accordance with our Return Policy. Customers must contact us before sending any item back. Unauthorized returns may not be accepted.

  • Where should approved returns be sent?

Please contact us first at service@meadowprun.com before returning any item. Once your return request is reviewed and approved, we will provide the correct return instructions and designated return address.

  • How should I care for my jewelry?

To keep your jewelry looking its best, store it in a dry place when not in use. Avoid direct contact with perfumes, lotions, household cleaners, chlorine, and other harsh chemicals. We also recommend removing jewelry before swimming, showering, exercising, or sleeping.

  • How can I contact Meadowprun?

You can contact us at service@meadowprun.com. Please include your order number if your question is related to an existing order. Our team will do our best to respond as soon as possible.